Privacy Policy
Last updated: 17 September 2026
Deco-Furbish respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit www.deco-furbish.com, contact us, request a quotation, make an enquiry or use our painting, decorating and refurbishment services.
We process personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and other applicable Irish data protection and privacy legislation.
1. Who We Are
For the purposes of applicable data protection law, Deco-Furbish is the data controller responsible for personal information collected through this website and in connection with our services.
Deco-Furbish West Cork 32 Pearse Street Clonakilty Co. Cork P85 CX23 Ireland
Telephone: 023 885 9665 Email: info@deco-furbish.com 2. Personal Information We May Collect
The information we collect depends on how you interact with us.
Information You Provide to Us When you contact us, request a quote, arrange a consultation or engage our services, we may collect information including:
Your name Email address Telephone number Home, property or business address Details of your proposed painting, decorating or refurbishment project Property details relevant to preparing a quotation Preferred dates or appointment information Information contained in emails, telephone conversations or other communications Quotations, contracts, invoices and payment-related records Any photographs, plans or other project information you choose to provide
Please avoid providing sensitive personal information unless it is genuinely necessary for us to deal with your request.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
IP address Browser type and version Device type Operating system Pages visited Date and time of visits Referring website Website interaction and performance information Cookie preferences
This information may be collected using cookies, server logs and similar technologies.
3. How We Collect Your Information
We may collect personal information when you:
Submit an enquiry through our website Request a quotation Contact us by telephone or email Arrange an in-home or on-site consultation Enter into a contract with us Communicate with us regarding an ongoing project Visit or interact with our website Communicate with us through social media Leave a review or otherwise interact with our online business profiles
We may also receive information from third parties where permitted by law, such as a person referring you to us or online platforms through which you have chosen to contact us.
4. How We Use Your Personal Information
We may use personal information to:
Respond to Enquiries and Quote Requests
We use your contact and project information to answer enquiries, arrange consultations, understand your requirements and prepare quotations.
Our lawful basis is generally taking steps at your request before entering into a contract and our legitimate interest in responding to prospective customers.
Provide Our Services
Where you engage Deco-Furbish, we use your information to organise, manage and complete painting, decorating, renovation or refurbishment work.
This may include arranging site visits, communicating about your project, coordinating tradespeople and managing project requirements.
Our lawful basis is the performance of our contract with you.
Manage Payments and Business Records
We may process information for invoicing, payment administration, accounting, taxation and record-keeping.
Our lawful basis may be performance of a contract and compliance with legal obligations.
Provide Customer Support
We may use your information to answer questions, deal with concerns, manage changes to a project and provide after-service support.
Our lawful basis is performance of our contract and our legitimate interest in providing effective customer service.
Improve Our Website and Services
We may analyse website usage and technical information to maintain our website, understand how visitors use it, improve performance and develop our services.
Where non-essential cookies or similar technologies are involved, we will obtain consent where required.
Protect Our Business and Website
We may process technical or communication information where reasonably necessary to prevent fraud, misuse, security incidents or unlawful activity and to establish, exercise or defend legal claims.
Our lawful basis is our legitimate interests and, where relevant, compliance with legal obligations.
Marketing
Where permitted by law, we may use your contact information to send information about our services that may be relevant to you.
Where consent is required, marketing communications will only be sent after obtaining that consent.
You can withdraw your consent or opt out of marketing communications at any time.
5. Legal Bases for Processing
Depending on the circumstances, we may rely on one or more of the following legal bases under the GDPR:
Contract: Processing is necessary to provide services you have requested or to take steps before entering into a contract. Legal obligation: Processing is necessary to comply with Irish or EU law. Legitimate interests: Processing is necessary for the legitimate operation, administration, security or development of our business, provided your fundamental rights do not override those interests. Consent: You have given us clear permission to process information for a specific purpose, such as certain cookies or marketing communications.
Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that was lawful before your consent was withdrawn.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device when you visit a website. They can help websites function properly, remember preferences and provide information about website usage.
Cookies may include: Strictly Necessary Cookies
These cookies are required for the basic operation, security and functionality of the website.
They generally do not require your consent.
Preference Cookies
These may remember choices or preferences you make when using the website.
Analytics Cookies
Where used, analytics technologies help us understand how visitors interact with the website, such as which pages are visited and how visitors reach the site.
Non-essential analytics cookies will only be used where legally permitted and, where required, after you have provided consent.
Marketing or Third-Party Cookies
ertain third-party services or embedded content may place cookies or similar technologies on your device.
Where these cookies are not strictly necessary, they will only be activated with your consent where required by applicable law.
You can accept or reject non-essential cookies through the cookie controls made available on our website. You can also control or delete cookies through your browser settings.
Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.
7. Social Media and Third-Party Websites
Our website may contain links to platforms or services such as Facebook, Instagram, Flickr, Google or other third-party websites.
If you follow one of these links, you will leave the Deco-Furbish website. The third-party provider may process information in accordance with its own privacy and cookie policies.
Deco-Furbish is not responsible for the privacy practices of independent third-party websites. We recommend reviewing their privacy information before providing personal data.
8. Who We May Share Personal Information With
We do not sell your personal information.
Where necessary for legitimate business purposes, we may share information with appropriate third parties, including:
Website hosting and IT service providers Email and communication providers Website maintenance and development providers Accountants, bookkeepers and professional advisers Contractors, tradespeople or service providers involved in completing your project Analytics or website technology providers, where applicable Insurers Legal advisers Government departments, regulators, Revenue or law-enforcement authorities where disclosure is legally required.
Third parties that process information on our behalf are expected to protect it appropriately and use it only for the agreed purpose.
Where a contractor or tradesperson needs information to perform part of your project, we will only provide information reasonably necessary for that work.
9. International Data Transfers
Some technology, hosting, analytics, social media or other service providers may process information outside Ireland or outside the European Economic Area (EEA).
Where personal information is transferred outside the EEA, we will take appropriate measures required under data protection law. These may include relying on an adequacy decision or approved contractual safeguards such as Standard Contractual Clauses.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting, tax or reporting requirements.
Retention periods may vary depending on the type of information.
For example:
General enquiries and unsuccessful quotation information will normally be retained only for a reasonable period after the enquiry has concluded. Customer and project information may be retained for the duration of our relationship and afterwards where necessary for warranty, customer service, dispute or legal purposes. Accounting, invoice and transaction records may be retained for at least six years where required by Irish tax or accounting legislation. Cookie-related information will be retained according to the lifespan of the relevant cookie or until consent is withdrawn, where applicable.
When personal information is no longer required, we will delete, anonymise or securely dispose of it where reasonably practicable.
11. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal data against:
Unauthorised access Unlawful use or disclosure Accidental loss Alteration Destruction Cybersecurity threats
However, no website, email transmission or electronic storage system can be guaranteed to be completely secure.
12. Your Data Protection Rights
Subject to the circumstances and applicable law, you may have the following rights under the GDPR:
Right of Access
You may request confirmation that we process your personal data and ask for a copy of the information we hold about you.
Right to Rectification
You may ask us to correct inaccurate or incomplete personal information.
Right to Erasure
In certain circumstances, you may ask us to delete personal information we hold about you.
Right to Restrict Processing
You may ask us to restrict how your information is processed in certain circumstances.
Right to Object
You may object to certain processing based on our legitimate interests.
You also have the right to object to the use of your personal information for direct marketing at any time.
Right to Data Portability
Where applicable, you may request certain personal information in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
Rights Relating to Automated Decision-Making
You may have rights relating to certain decisions made solely through automated processing where those decisions have legal or similarly significant effects.
Deco-Furbish does not ordinarily use solely automated decision-making to make significant decisions about customers.
13. Exercising Your Rights
To exercise your data protection rights, contact:
Email: info@deco-furbish.com Telephone: 023 885 9665
Postal address: Deco-Furbish West Cork 32 Pearse Street Clonakilty Co. Cork P85 CX23 Ireland
We may ask you to provide information necessary to confirm your identity before responding to a request.
Data protection requests will be handled in accordance with the timeframes and requirements of applicable law.
14. Complaints
If you have concerns about how we process your personal information, please contact us first so that we have an opportunity to address the issue.
You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland, which is the Irish supervisory authority responsible for data protection matters.
15. Children’s Privacy
Our services are intended for property owners, tenants, businesses and other adults requiring painting, decorating or refurbishment services.
Our website is not specifically directed at children, and we do not knowingly seek to collect personal information from children through the website.
16. External Links
Our website may contain links to websites operated by organisations that are independent of Deco-Furbish.
Once you leave our website, this Privacy Policy no longer applies. We recommend reviewing the privacy policy of any third-party website before submitting personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
Changes to our services Changes to website technologies Changes to the way we process personal information Changes in legal or regulatory requirements
The latest version will be published on this website and the “Last updated” date at the top of the policy will be revised accordingly.
18. Contact Us
If you have any questions about this Privacy Policy or how Deco-Furbish handles personal information, please contact us:
Deco-Furbish West Cork 32 Pearse Street Clonakilty Co. Cork P85 CX23 Ireland
Phone: 023 885 9665 Email: info@deco-furbish.com